Teleconsultations · Bryanston

Good primary care can sometimes start remotely.

Teleconsultations give patients a convenient way to speak to the practice when an in-person examination may not be necessary at the outset.

Dr Nazneen Ebrahim

When it can work well

Convenient care, with clinical judgement still guiding the format.

01Follow-up consultations

Review progress, discuss results or reassess a concern where a physical examination is not essential.

02Medication discussions

Review medication, side effects and ongoing treatment where clinically appropriate.

03General medical advice

Discuss symptoms and decide whether home care, investigation, follow-up or an in-person assessment is the right next step.

04Results review

Talk through blood-test or investigation results and understand what they mean in context.

When in-person care is better

Some concerns still need an examination.

Teleconsultation is not intended to replace physical assessment when the doctor needs to examine you, measure something directly, perform a procedure or assess an urgent concern.

If the consultation suggests that an in-person examination is needed, the practice can guide you toward the appropriate next step.

How it works

Simple, private and clinically guided.

01Request

Contact the practice via WhatsApp and request a teleconsultation.

02Confirm

The practice confirms the consultation and whether the concern is suitable for a remote appointment.

03Consult

Discuss the concern with the doctor in a private remote consultation.

04Next step

Receive guidance on treatment, investigation, follow-up or an in-person review where needed.

Teleconsultation appointments

Start with the conversation.

If you are unsure whether your concern is suitable for teleconsultation, contact the practice and we can guide you.

Teleconsultation enquiry

Ask whether teleconsultation is suitable.

Use the form if you are unsure whether your concern can be managed remotely or whether an in-person examination is more appropriate.

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Please do not use this form or WhatsApp for emergencies or send unnecessary sensitive medical information in an initial enquiry.