Practice About Doctors Vital Lounge Contact
Medical care Medical Services Conditions & Concerns Teleconsultations Blood Collection
Resources Health Library Blog Patient Information Fees & Medical Aid
Book a Consultation

Fees, Medical Aid & Payments

The practical side of care should be clear too.

The practice accepts medical aids and also assists private patients. Because benefits and scheme rules vary, current fees and expected patient portions are best confirmed before the appointment.

Payment information

What patients should know before the visit.

Medical aids
Accepted by the practice

Patients are welcome to use medical aid benefits where available. Cover depends on the rules and remaining benefits of the individual plan.

Private patients
Current fees available on request

If you are paying privately, contact the practice before your appointment for the current consultation fee.

Teleconsultations
Confirm the applicable fee when booking

The practice can advise on the current teleconsultation fee and payment process when the appointment is arranged.

Blood tests
External laboratory charges may be separate

Where an external laboratory or third-party service is involved, separate charges may apply according to that provider and your medical-aid benefits.

Benefit checks
Your scheme remains the final authority on cover

For exact benefit confirmation, co-payments, network rules or savings availability, patients should confirm directly with their medical aid where needed.

Before you book

Ask the question before the appointment, not after the account arrives.

The practice would rather clarify a fee or billing question upfront than leave a patient uncertain.

01Tell us whether you are using medical aid or paying privately.

This helps the practice give you the most relevant billing information.

02Ask if you need the current consultation fee.

Fees can change, so the practice should confirm the current amount rather than relying on an old website screenshot.

03Check unusual benefits directly with your scheme.

Medical-aid plans differ considerably, especially where network rules or savings accounts apply.

Billing question?

Ask us before you book.

Contact the practice for the current consultation fee or a practical billing question.

Ask via WhatsApp

Fees & medical aid

Ask a billing question before you book.

Use the form to ask about current consultation fees, private payment or a practical medical-aid question.

WhatsApp this enquiry Prefilled for this page

Please do not use this form or WhatsApp for emergencies or send unnecessary sensitive medical information in an initial enquiry.